Hello Cardholder

Starting April 2022, all TxDOT Credit Union debit/ATM cards will be upgraded to a new servicing platform. You will be receiving a call from the credit union to verify your card associated information.  We need ensure we have correct information before mailing out new cards.  

What a new card means for you:

You will be receiving a new VISA debit/ATM card with a new number, expiration date, PIN and security code.

The new VISA debit card will be an EMV chip card for added safety and security.

Activate your new debit/ATM card as soon as you receive it and destroy the old card by cutting it into several pieces or putting it through a shredder.  Your old card will no longer work as of 06/27/22.

You will now be able to assign your own PIN number at the time you make the call to activate your new card.  Please ensure you activate your card and set the new PIN during the same phone call.  Your old PIN will not carry over to the new card.

If you have any preauthorized or recurring payments on your old debit/ATM card (like your gym membership or utilities), you will need to notify those merchants/billers/providers of your new card information.  

We thank you for the opportunity to serve your financial needs.  If you have any questions, please call the credit union office at (325) 676-8925 or (800) 657-6092. If you do not call during regular business hours, you may leave a message and someone will contact you the next business day.

Thanks!
Toni Nelson
President